Credit Control Manager (12 Months Maternity cover)
Credit Control Manager (12 Month Maternity Cover) – Colchester - Up to £45k + Targeted Bonus + Benefits
- 40 hours per week
- 12 Month Maternity Contract
At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create – and this includes our support team. We’re a family.
We’re seeking a skilled Credit Control Manager to join our Finance team. In this role, you will be responsible for managing a small team and improving financial efficiency across debt management, collections, and reconciliation processes. You’ll play a vital role in enhancing cash flow, reducing unallocated cash, and ensuring accurate, timely billing.
Key Responsibilities
- Team Management: Lead and motivate a team of three to achieve departmental goals.
- Debt Management: Drive improvements in debt ageing, collections, and reconciliations, especially with local authorities.
- Cash Flow Improvement: Assist in forecasting and managing receipts, aligning cash flow to monthly targets.
- Process Enhancement: Refine debt collection practices and update templates for efficiency.
- Reporting: Prepare debt analysis reports and develop strategies for future collections.
- Collections: Oversee resident debt collection and coordinate with solicitors on significant debts.
- Compliance: Ensure timely and accurate completion of billing paperwork.
- Financial Close: Work with management accounts to close down debt ledgers at month-end and year-end.
Skills Required:
- Experience: Strong background in credit control, cash collection, or finance management, with essential skills in reconciliation, billing, and debt management.
- Detail-Oriented: High attention to detail and accuracy.
- Problem Solving: Skilled at identifying and resolving issues proactively.
- Excel Proficiency: Strong Excel skills are essential.
- Communication: Excellent internal and external communication abilities.
- Leadership: Capable of motivating and guiding a team.
- Industry Knowledge: Previous experience in the care industry is desirable but not essential.
Perks:
- Competitive salary and benefits package.
- Ongoing professional development including training and support to help you excel in your role.
- A supportive and inclusive work environment.
- Free DBS & Blue Light Card
- High street discounts and employee assistance program for personal and professional support.
- If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.